Experts of Experience

Mission.org

If your customers aren’t happy, they will let you and the whole world know. Read more

Business Marketing

Episodes

AI Agents Explained: Build a Digital Workforce That Works 24/7

Yesterday (03/24/2025) 01:13:355 Customer Success Trends You Can’t Ignore in 2025

03/19/2025 00:45:11 Accenture Lead Explains Why Customers Are Leaving non-AI Companies

03/12/2025 00:47:30Why Some Brands Become Movements (and Others Don’t)

03/05/2025 00:44:30LA Fires Exposed a Harsh Customer Service Truth

02/26/2025 00:46:05 Show all episodes

Our take on Experts of Experience podcast

Jump into the world of Experts of Experience with Lauren Wood, where she unpacks the secrets to making businesses and their customers click every week. Episodes last around 40 minutes and explore how to create meaningful connections between companies and the people they serve. Wood has extensive experience building customer-company relationships, and she shares actionable tips and engaging stories in her pod. She tackles everything from aligning your business objectives with customer needs to unlocking the key to sustainable growth through satisfaction. Ever wondered about the teaching magic behind apps like Duolingo? You will learn these sorts of business secrets, too. Plus, she's big on inspiring teams to take customer service to the next level. If you want to strengthen bonds with your customers, this is a great listen. Experts of Experience is a management podcast by Mission.org.